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Return Policy

At 2050mall.com we want to make everything easy and simple for you. So we made sure that returns are easy too! We strive to offer the best shopping experience, including fast and hassle-free returns.
We want to inspire and delight you with your purchase, so if for any reason you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund, subject to meeting the requirements of our return policy.
Please contact Customer Service to process your return.
Products with no quality-related issues can be returned within 30 days of receiving your order.
If you have received an item different to the one that you ordered, please contact our Customer Service team or email online@2050mall.com, and we will resolve the issue as quickly as possible.
We guarantee all of our products against material and workmanship under our warranty period of 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.
All returns are subject to inspection by our Quality Assurance team before a refund is processed. We refund you the same way that you initially paid for your order, excluding any delivery charges, within 15 business days of receiving your returned item.
Any product that has been used does not qualify for a return. Returned items must be unused, with original product tags and packaging.
Contact our Customer Service team or email online@2050mall.com to initiate a return. You’ll need to provide your order number, contact details and reason for return.
Include a copy of your returns slip or shipping or order confirmation email in the package.